Lesson 1 – Course Overview
Welcome to the Insurance Domain Training Center’s ‘Policy Administration for Personal Lines – Part B’ course’. You are in lesson 1 Course overview. The main aim of this course is to deepen understanding of policy administration services. There are two parts to this course: Part A and Part B. Part A deals with new business, while Part B focuses on policy servicing. You’re currently enrolled in Part B, which specifically covers policy transactions and services. This first lecture is an introduction to the course.
How to navigate to the next lesson?
- There is a ‘Mark Complete’ text with grey tick on top right when you are listening to lesson
- This text and tick will turn into green once you complete the lesson.
- It will turn green if the video hits the last second. You stop or pause in the middle it won’t turn into green
- Select the ‘Mark Complete’ green text
- A notification appears on top of the video as in the picture below
- Select the ‘Next Lesson’ blue button to navigate to the next lesson
Note: Please read the associated material after watching the video. Select the tab ‘Materials’ and access the html link provided.
Reading material for Lesson 1. To access the reading material, please click the link below. There is a reading material for each lesson. Read this material after watching this video.