
The data depicted in the picture is sourced from insurancejournal.com under the heading ‘Historically Bad.’ It illustrates a significant surge in personal auto losses in the USA during 2022. I remain skeptical that there has been any notable improvement in 2023. This trend can be largely attributed to escalating inflation, which has exerted pressure on repair and replacement costs for automobiles. Another noteworthy aspect in the data is the ‘Loss Adjustment Expenses’ (LAE) ratio, which fluctuates between 8.1% and 12%. Even a slight percentage difference could translate into substantial savings.
Despite relatively robust performance in the commercial insurance sector within the USA, losses in commercial auto insurance remain substantial. It is worth noting that not only auto insurance, but also overall property and casualty (P&C) insurance, suffered significant losses in 2022 due to inflation and catastrophic events.
The property and casualty (P&C) insurance industry has traditionally been slow in embracing new technologies. Transitioning from a role as a mere loss indemnifier to that of a loss prevention advocate can be highly advantageous for the industry, as well as for insurance consumers, in effectively mitigating losses. Technology can play a significant role.
If you are a business analyst, especially working on pre-sales or solutions it is imperative to understand insurance ratios. This assist you in identifing the specific problem of the insurance carrier,and relative use case can be defined for the business problem, to convert it as technolgoy solutions.

